Shipping Policy

Normal processing is 1-3 business days, which is the time it takes for your order to ship out to you and delivered to your carrier. If you have any questions about your order or the status of your order please do not hesitate to contact us at support@jncollection.com.

All orders require signature confirmation. 

If you have a special date you need your item(s) received by, please add your request to the special instructions box located at checkout. We will do our best to meet any special deadlines however it is not guaranteed. 

Shipping varies depending on the shipping option you prefer and your location. Please review our Shipping Chart below for more details. After placing your order your will typically receive it within 7-10 business days.

Tracking Identification numbers will automatically be sent to the email address on file once shipped.

Options Shipping Cost
USPS First Class Package 3-4 business days after processing

Varies

USPS Priority Mail 2-3 business days after processing 

Varies

USPS Priority Mail Express 1 business day by 8pm after processing Varies

 

How can I track my order?

Once your order is placed, you can create an account with us and check your order status. After your order is processed and shipped you will receive a tracking number through your email on file. The email will included a link that takes you directly to USPS or UPS website to track your order and follow your order on its way to you. All orders require a signature confirmation.

When will I receive my order?

After your order is placed, processing time is 1-3 business days + the shipping option of your choosing. Please refer to the chart for the timeframe of USPS shipping. Orders cannot be canceled after 24 hours of purchase. 

 

What happens if I was unable to sign for my order? 

Unfortunately, we only allow one shipment per order. If your package is delivered back to us and you would like us to re-ship it back to you, it is the costumer's responsibility to pay for re-shipment. 

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